Privacy Policy

This Privacy Policy describes how TejasO (“we”, “us”, “our”) collects, uses and shares information when you visit or make a purchase from our website, or otherwise interact with us.

1. Information we collect

When you use our website or place an order, we may collect:

• Contact & order details — name, email address, phone number, billing and shipping address.
• Payment information — processed securely by our payment partner. We do not store your full card or banking details on our servers.
• Device & usage data — IP address, browser type, pages visited and similar analytics collected via cookies and similar technologies.

2. How we use your information

• To process, fulfil and deliver your orders and provide customer support.
• To communicate with you about your order, offers and product updates (where permitted).
• To improve our website, products and services, and to prevent fraud.
• To comply with legal and regulatory obligations.

3. Payments

Payments on our website are processed through a third-party payment gateway. Your payment information is transmitted securely and handled in accordance with the payment provider’s own privacy and security standards. We receive only the information necessary to confirm and fulfil your order.

4. Sharing your information

We share information only as needed to run our business — for example, with logistics partners to deliver your order, our payment gateway to process payments, and service providers who help operate our website. We do not sell your personal information.

5. Cookies

We use cookies to keep your cart, remember preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features.

6. Data retention & security

We retain personal information for as long as needed to fulfil the purposes described here and to meet legal requirements. We use reasonable technical and organisational measures to protect your data, though no method of transmission over the internet is completely secure.

7. Your rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time by contacting us.

8. Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

9. Contact us

For any privacy questions or requests, contact us at tejasxofficial@gmail.com or +91 7060334164, or visit our Contact page.